SHOP POLICIES

If you have additional questions about a purchase or questions about an item prior to purchase, please contact Mary Ryan via the contact page.

1:ORDERS

Orders may be placed online via thelittlebrownbird.com at any time.  Order confirmation will be emailed within 24 hours to the address you enter upon checkout.  Unfortunately, we cannot hold items.  Payment must be received in full before your order will ship.

 

Sales tax is applied to all orders.

 

 

2:SHIPPING

All in stock orders ship within 1 week.  Made-to-order & custom items will ship in 2-4 weeks.  If there is a delay in shipping your order, you will recieve an email with an estimated ship date.

 

Shipping time for orders with the USA is usually 1-2 weeks.  Orders shipping outside of the USA can take between 4-8 weeks.  Order tracking is provided for USA orders only.  Please be aware that you are responsible for any taxes or Customs fees in your country for orders shipped outside of the USA.  Refunds will not be issued for items not claimed.   Due to the inability to track international orders, refunds will not be issued for items that do not reach the intended destination.

 

 

 

3:GIFT SHIPPING

All orders wil be sent in a gift box with bow.  If you wish to send an order directly to a gift recipient, please provide the shipping address upon checkout. 

4:RETURNS

If you are unsatisfied with your purchase in any way, please contact Mary Ryan via the contact page at littlebrownbird.com. Please let us know if there is anything we can do to resolve any issues.  An exchange for an item of equal value or greater value is always possible.  You will be charged for any additional payment and shipping and returned items must be received at Little Brown Bird before exchange items are shipped. 

 

Orders shipped outside of the USA are not returnable nor refundable. 

© 2023 by The Little Brown Bird / LBB Jewelry

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